Frequently Asked Questions
You'll find the answers to many of your questions on this page. However, if you're unable to locate the information you need, feel free to reach out to us for further assistance.
What is a stairlift?
A Stairlift is a motorized chair that travels along a rail that is mounted on a straight or curved staircase. It provides a safe and easy way to get up and down the stairs for those with limited mobility. In order to operate the lift, the user simply needs to sit on the chair and use easy-to-reach controls to navigate upwards or downwards.
How is a stairlift powered?
A stairlift is a battery-powered chair that moves along a rail system that is mounted to the treads of a staircase. Stairlifts are battery-powered for maximum safety and come equipped with a charger that plugs into an outlet. The lift being battery-powered means that it will continue to work during a power outage.
What if my stairs have curves or turns?
There are specific models that are designed to fit staircases that have curves, turns, or intermediate landings. These types of models have rails that are custom designed to fit the exact design of your own staircase.
How long does it take to install a stairlift?
Most stairlift installations can be completed within a few hours. However, the exact time may vary depending on the complexity of your staircase.
Can a stairlift be removed?
Yes, stairlifts can be uninstalled within a couple of hours when they are no longer needed.
Will a stairlift damage my walls or stairs?
No, stairlifts are mounted to the stair treads, not the walls, so there is no structural damage to your home.
How much does a stairlift cost?
The cost of a stairlift varies depending on the type and customization required. We offer free consultations to provide accurate quotes based on your specific needs.
Should I rent a stairlift?
The decision to rent a stairlift depends on your specific circumstances and needs. It comes down to a few factors, including your budget, physical condition, desired options, staircase design, and whether the stairlift is for long-term or short-term use.
What maintenance is required for a stairlift?
Regular maintenance includes checking the rail and chair for any signs of wear, ensuring the batteries are charged, and keeping the track free of debris. We offer maintenance packages to keep your stairlift in optimal condition.
Is there a warranty on stairlifts?
Yes, our stairlifts come with a comprehensive warranty that covers parts and labor for a specified period. Extended warranty options are also available.